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Design a runbook automation platform that converts manual incident response procedures into automated workflows with human-in-the-loop safety checks, rollback capabilities, and audit trails.
## Problem
Your team has 200+ runbooks spread across wiki pages, Google Docs, and Slack bookmarks. When an incident happens, on-call engineers search for the right runbook, follow steps manually, sometimes skip steps under pressure, and occasionally make mistakes. Design a runbook automation system that converts these manual procedures into automated workflows while maintaining safety through human-in-the-loop controls.
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